Last updated: February 6, 2025
At Moby Analytics, protecting your personal data is a top priority. We are committed to strictly complying with the applicable regulations on data protection and privacy, in particular Regulation (EU) 2016/679 of April 26, 2016 (the General Data Protection Regulation — GDPR), as well as French Law No. 78-17 of January 6, 1978, in particular Regulation (EU) 2016/679 of April 26, 2016 (the General Data Protection Regulation — GDPR), as well as French Law No. 78-17 of January 6, 1978, known as the “Data Protection Act” (Computers and Freedoms), as amended in 2018 (referred to as the”Applicable Regulations”).
This Privacy Policy (the”Policy”) is intended to inform you clearly and transparently about the collection, use, and sharing of certain personal data. Such processing is carried out in order to provide you with high-quality services tailored to your needs.
This Policy covers all personal data that we process, regardless of its format (digital, paper, etc.) or method of processing (manual or automated). It applies to the personal data of our customers, subcontractors, consultants, consultants, prospects, suppliers, and any other individual concerned by our activities.
Capitalized terms used in this Policy that are not specifically defined herein are defined in our General Terms and Conditions.
Informed Consent Means any freely given, specific, informed, and unambiguous indication of a data subject's wishes by which they agree to the processing of their personal data.
Sensitive Data Includes information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership. It also includes genetic data, biometric data used for identification purposes, as well as data concerning health, sex life, or sexual orientation.
Data Subject Refers to any identified or identifiable natural person.
Website Refers to the Moby Analytics website.
Processing (“process” or “processing”) means any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organization, storage, access, adaptation, alteration, retrieval, access, adaptation, alteration, retrieval, use, adaptation, alteration, retrieval, use, use, disclosure, erasure, or destruction.
Third Party Refers to an entity or business partner that, in the context of your current or potential use of the Solution, provides us with or accesses your personal data on our behalf, such as suppliers, subcontractors, and service providers.
You, Your, or User Refers to any natural person whose personal data is collected and processed in accordance with applicable law.
The Solution and the Website are provided by Moby Analytics, a simplified joint stock company (simplified joint stock company), registered with the Paris Trade and Companies Register under number 912 082 500, with its registered office at 149 Avenue du Maine, 75014 Paris (“we”, “us”, or “our”).
You may contact us at the following email address: contact@mobyanalytics.com.
In the course of our activities, we collect personal data directly when:
We also collect your personal data indirectly through:
When you visit our website or contact us to obtain information, we act as a data controller, determining the purposes and means of processing.
When a Client or Partner uses the Solution and causes personal data to be processed, we act as a data processor, following their instructions, in accordance with the General Terms and Conditions of Sale.
For certain operations (backup management, statistics, improvement of user experience, etc.), we act as a data controller, in compliance with applicable legal safeguards.
This Policy governs only the processing operations for which we act as a data controller. Processing carried out as a data processor is governed by the Data Processing Agreement appended to the General Terms and Conditions.
We collect the following information:
As part of its services, Moby Analytics may collect and process various categories of data, depending on the purposes pursued.
Moby Analytics collects and uses the following data to ensure user administration and access management to the platform:
We ensure that only data strictly necessary for the defined purposes is collected.
We process personal data on the following legal bases:
The purposes of processing are detailed in Appendix 1.
We carry out data protection impact assessments when processing presents a high risk to the rights and freedoms of Data Subjects.
We do not carry out any fully automated decision-making producing significant legal effects.
We use cookies to improve the user experience and for analytical purposes, subject to your consent.
Moby Analytics retains your personal data only for the period necessary to achieve the purposes for which it was collected and processed. The specific retention periods applied by Moby Analytics are detailed in the table in Appendix 1.
Any service provider or partner processing personal data on behalf of Moby Analytics will retain such data only for the period necessary for the defined purposes, which may include:
We implement all necessary measures to ensure that personal data remains accurate and up to date throughout the retention period.
We encourage Data Subjects to help us keep their data accurate and up to date by exercising their rights, particularly rights of access and correction.
Moby Analytics implements strict security measures to ensure the security, integrity, and confidentiality of your personal data. We apply standards consistent with industry best practices to prevent:
From the design stage of our processing operations, we integrate data protection principles and ensure that only authorized persons have access to the data.
We carefully select our service providers and partners, ensuring that they provide sufficient guarantees in terms of security and data protection.
We maintain detailed documentation of the measures implemented to ensure compliance with the Applicable Regulations.
In the event of a personal data breach, and in accordance with legal requirements, Moby Analytics attempts to notify the affected Data Subjects and the competent supervisory authority within the legally required timeframes. Corrective measures will be implemented to limit the impact and prevent recurrence.
Moby Analytics pays close attention to your requests regarding your personal data. In accordance with the Applicable Regulations, you have the following rights:
Right of access: You may request access to your personal data, including information on the purposes of processing, the categories of data collected, recipients, retention periods, and your rights regarding modification or deletion.
Right to data portability: Where applicable, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format, allowing transmission to another data controller.
Right to correction: You may request the correction or updating of outdated, incomplete, or outdated data concerning you.
Right to erase: You may request the deletion of your personal data in the following cases:
However, the deletion of some data may result in limitations or malfunctions in the use of the Solution.
Right to restriction of processing: You may request the restriction of processing in the following situations:
Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
Right to object: You have the right to object at any time to the processing of your personal data, particularly for marketing purposes or when shared with third parties. However, if processing is based on Moby Analytics' legitimate interest, we may continue processing if we demonstrate compelling legitimate grounds overriding your rights and freedoms.
Digital legacy: You may define specific instructions regarding the handling of your personal data after your death.
Exercise of your rights: For any request relating to your rights, please contact us using the contact details provided above. You may also lodge a complaint with the CNIL (https://www.cnil.fr/fr/plaintes).
Your personal data is accessible only to Moby Analytics employees who have a legitimate need to access it, in strict compliance with confidentiality and solely for the purposes described in this Policy.
Sharing with third parties: Your personal data is disclosed to third parties only when a legal basis justifies it, for example:
Where a legal obligation requires disclosure (e.g., to judicial or governmental authorities), Moby Analytics ensures that such disclosure is limited to what is strictly necessary and, where possible, inform you.
Subcontractors and service providers: We use specialized providers for infrastructure management and certain essential services, including:
We ensure that these subcontractors comply with high standards of security and confidentiality.
Data transfers outside the European Union: We do not transfer data to service providers located outside the European Union.
Legal requests and judicial obligations: Moby Analytics may be required to disclose certain personal data in response to lawful requests from competent administrative or judicial authorities.
Hyperlinks to third-party websites: Our website and platform may contain links to external websites (social networks, business partners, etc.). These websites have their own privacy policies, over which Moby Analytics has no control. We strongly recommend that you review these policies before providing your personal data.
Moby Analytics' commitment to privacy
Moby Analytics is committed to taking seriously any complaint related to the protection of personal data. We carefully review any complaint or report concerning a potential violation of this Policy or the Applicable Regulations and implement all reasonable measures to limit its impact.
Cooperation with competent authorities
If a Data Subject believes that their complaint regarding the processing of their personal data has not been satisfactorily resolved, Moby Analytics will fully cooperate with the competent data protection authorities and follow their recommendations to resolve the dispute.
In the event that Moby Analytics, or one of its employees, fails to comply with this Policy, appropriate corrective measures will be implemented to remedy the situation and ensure future compliance.
Changes to the Privacy Policy
Moby Analytics reserves the right to modify, supplement, or update this Policy to reflect legal, regulatory, case law, and technological developments.
In the event of a major modification affecting legal bases, processing purposes, or the exercise of user rights, Moby Analytics will inform its customers by any written means at least 30 days before the new provisions take effect. Continued use of the Solution after this period will imply acceptance of the new terms.
The version of the Policy published on our website is the only legally binding version.
Acceptance of the Policy
By browsing our website, contacting us, creating a user account, and more generally by using our Solution, you accept the terms and conditions set out in this Privacy Policy.
